I've called Epson twice only to get disconnected twice, but not before I learned that the people answering the phone could help me by making the sale but couldn't provide me with specific information about the printers in question. I've tried calling a local retailer only to have the sales rep tell me the printer didn't have a gloss optimizer when I was looking at the specs saying it did. When I know more than the sales rep, and I know that I really don't, that's not a comfortable feeling.
So, I'm reaching out to the blogging community in the hopes of finding folks that have a wide format printer (13"x 19") printer - either Epson, Canon, or HP - that can share their likes, dislikes, and experiences. Your help would be greatly appreciated!!