Monday, April 6, 2009

Seeking Help on Purchasing a Printer

My old trusty Epson wide-format (17") printer has died, and I am deep into the research of trying to replace it. The technology has changed considerably since I last purchased a printer and Epson was leader in the field. Now, that doesn't appear to be the case, as Canon and HP are both putting out great products. If you are interested in printing fine photography, the reviews are plentiful. If you are interested in fine art printing, look hard, there are no reviews. I rarely print anything gloss and most of the reviews focus on how brilliant the gloss is!

I've called Epson twice only to get disconnected twice, but not before I learned that the people answering the phone could help me by making the sale but couldn't provide me with specific information about the printers in question. I've tried calling a local retailer only to have the sales rep tell me the printer didn't have a gloss optimizer when I was looking at the specs saying it did. When I know more than the sales rep, and I know that I really don't, that's not a comfortable feeling.

So, I'm reaching out to the blogging community in the hopes of finding folks that have a wide format printer (13"x 19") printer - either Epson, Canon, or HP - that can share their likes, dislikes, and experiences. Your help would be greatly appreciated!!

5 comments:

  1. ...I'll check with Rick. He keeps up on so much!

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  2. Thanks, Kelly, I need all the help I can get!

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  3. I am afraid I can't help you on this but will also be interested in the answer too.

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  4. I can't comment on wide printers ... but Epson is the only one that does the Durabrite pigment inks (longevity etc etc) and I do know some of their new ones were reviewed in my computer mag (Computer Shopper, I think - I don't have it any more - it was Jan or Feb 2009) and they did say these printers were giclee quality. So it might be worth persevering with Epson by email. And gritting your teeth!

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  5. Teri, send me an email and I'll update you on what I've learned.

    Susie, unfortunately, you're right, Epson still rules the market, and I'm going to have to grit my teeth, and deal with it!

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